Those that are most successful

Those that are most successful in getting equipment back have an asset retrieval team and partnerships with UPS or FedEx, providing an easy pick up or drop off option with bar coded returns. Convenience for employees needs to be prioritized to get a response. Companies that maintain competitive wages and fully or incrementally embrace WFH and flexible schedules as essential drivers of call center recruitment and retention will fare best in the continued competition for finding and keeping top talent.







Employees are telling companies what they https://lastdatabase.com/ want. Those that listen and meet them where they are will be the winners in today’s marketplace. Michelle Crotty Michelle Crotty is the Vice President of the Contact Center Solutions division of RemX, which specializes in placing candidates in contact center positions. RemX is a professional staffing division of EmployBridge.







Michelle has been working in the staffing industry since , initially with Remedy Intelligent Staffing before being promoted into positions with RemX. SOURCEContact Center Pipeline April TAGSagent attritionAIartificial intelligencecoachingCollaborationrecruitingremote workWFHwork from home RELATED ARTICLESMORE FROM AUTHOR Contact Center Pipeline Top Blog Posts Top Posts in June Decoding The Solution Options Decoding The Solution Options Energizing the CX Energizing the CX Contact Center Pipeline Magazine CURRENT ISSUE: JULY CONNECTING WITH ANXIOUS CUSTOMERS VIEW